Page 5 - S P Setia Annual Report 2016
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S P Setia Berhad Group                                 Our Business | Our Performance Review | Our Leadership and People   3
          Annual Report 2016                                        | Our Achievements and Accolades | Our Sustainability Statement
                                                                   | Our Governance | Our Financial Statements | Other Information

                                                                          Vision, Mission & Values

          VISION                                                 SETIA VALUES

          TO BE THE BEST                                         •  I build life-long relationships with my customers

          IN ALL WE DO                                           •  I am responsive to the expressed and unexpressed
                                                                    needs of my customers
                                                                 •  I create magical moments at every opportunity

                                                                 •  I embrace integrity and protect the privacy of my
                                                                    customers and the Company’s confidential information
          MISSION                                                •  I understand my role and responsibility in achieving

                                                                    SETIA’s success
                                                                 •  I have the opportunity to learn and grow
          •  To provide superior customer service and satisfy
            customer needs through a culture of excellence       •  I perform my work professionally and with continuous

          •  To enhance shareholder’s value                      •  I am responsible for ensuring a safe and clean
          •  To be a caring and responsible employer
                                                                 •  I support and respect my fellow team members

          •  To be mindful of our social responsibilities        •  We are TEAM SETIA
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